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FIT Reservations Agent

Job in Cape Town, 7100, South Africa
Listing for: AccorHotel
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Job Description

Respond to communications from guests via email, telephone and any other external

platforms. Create and maintain reservations, guest, and company profiles, sending of

confirmation letters, requests, cancellations, and modifications and perform in a prompt

and professional manner. Assisting with any other duties that might requested by senior

management within the scope of this role.

Qualifications
  • Minimum Matric (grade
    12)
  • Previous experience in the hotel industry
  • Knowledge in Reservations
Additional Information

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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