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Customer Service Rep Bilingual Customer Success Mgr./ CSM

Retention Specialist: Build Loyal Customers

Job in Cape Town, 7100, South Africa
Listing for: Believe Resourcing
Full Time position
Listed on 2026-02-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A telecommunications provider in Cape Town seeks a Retentions Agent to enhance customer loyalty. The role is customer-focused, emphasizing strong communication and negotiation skills. Ideal candidates will have a matric and at least 2 years of experience in a customer service environment, willing to engage with clients and support retention efforts. This position offers a salary of R16,500 to R18,500 per month, and is based in-office.
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