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Customer Service Rep Customer Success Mgr./ CSM

Customer Experience Advisor – Call Centre

Job in Cape Town, 7100, South Africa
Listing for: Digicall Group
Full Time position
Listed on 2026-02-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A customer service company in Cape Town is seeking a Customer Service Advisor to handle telephonic and electronic queries. The successful candidate will provide exceptional service and manage customer relationships, ensuring satisfaction and compliance to quality standards. Ideal candidates will possess a minimum of Grade 12 education and 1-2 years of experience in a contact centre. The role demands excellent communication skills and adherence to performance metrics, with a commitment to improving customer experience.
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