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Technical Support HelpDesk/Support

Head of Customer Experience & Support

Job in Cape Town, 7100, South Africa
Listing for: 1-grid
Full Time position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading web hosting company is seeking an experienced Customer Service Manager to lead and optimize their support team in Cape Town. The successful candidate will manage daily operations, monitor key performance indicators, and ensure a high-quality customer service experience. Ideal for someone with experience in technical support and strong leadership abilities, this role requires proactive problem-solving and effective communication skills.

Join and contribute to our vision of exceptional customer experience.
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