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Customer Success Mgr./ CSM Customer Service Rep

Customer Experience Lead: VoC & Care Operations

Job in Cape Town, 7100, South Africa
Listing for: The HEINEKEN Company
Full Time position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
A leading beverage company is seeking a Customer Care Manager in Tygervalley, responsible for enhancing customer experiences and managing complaints. The ideal candidate will have over 7 years of experience, strong leadership skills, and proficiency in data analysis. This permanent position involves leading the customer care team and ensuring seamless communication with stakeholders, fostering a customer-centric culture. Applicants must be eligible to work in South Africa.
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