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Customer Service Rep Bilingual Call Center / Support HelpDesk/Support

Dutch Speaking Customer Service Representatives; BPO Call Center

Job in Cape Town, 7100, South Africa
Listing for: Foundever
Full Time position
Listed on 2026-02-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Position: Dutch Speaking Customer Service Representatives (BPO Call Center)

Dutch Speaking Customer Service Representatives (BPO Call Center)

Dutch Speaking Customer Service Representatives (BPO Call Center)

Req #: 409504

Cape Town, South Africa, ZA

Job Description:

What You’ll Do

  • Handle inbound and/or outbound customer calls
  • Assist customers timeously and in a polite and friendly manner
  • Provide accurate information about products and services
  • Resolve customer concerns with professionalism and empathy
  • Document interactions clearly in the system
  • Meet quality and performance targets

    • What We’re Looking For

  • Fluency in Dutch (spoken and written)
  • Good command of English (for internal communication)
  • Strong communication and active listening skills
  • Customer-focused mindset with problem-solving ability
  • Basic computer skills and ability to multitask
  • Previous call center or customer service experience is a plus (not required)

    • Skills and Competencies

  • Excellent verbal and written communication skills.
  • Strong listening and problem-solving abilities.
  • Ability to work under pressure and meet targets or deadlines.
  • Computer literacy and familiarity with CRM or call centre systems.
  • Positive attitude, empathy, and patience with customers.
  • Team-oriented with good time management skills.

    • Qualification and Experience

  • Excellent verbal and written communication skills.
  • Strong listening and problem-solving abilities.
  • Ability to work under pressure and meet targets or deadlines.
  • Computer literacy and familiarity with CRM or call centre systems.
  • Positive attitude, empathy, and patience with customers.
  • Team-oriented with good time management skills.

    • If This Really Interest You

    ...and you are attracted to pushing yourself to a rewarding career, then please apply now and our Recruitment Team will be more than happy to speak with you.

    We look forward to receiving your application!

    Job Segment: Call Center, BPO, Customer Service Representative, Customer Service, Operations, Sales

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