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Customer Service Rep HelpDesk/Support Bilingual

Hybrid Customer Services Analyst

Job in Cape Town, 7100, South Africa
Listing for: -
Full Time position
Listed on 2026-02-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
A global oil and gas company in Cape Town seeks a customer support professional to manage inquiries and provide first-rate service across multiple channels. This role includes case ownership, complaint management, and working with various stakeholders to ensure customer satisfaction. Candidates should have relevant customer service experience, effective communication skills, and be familiar with CRM systems. The position operates on a rotational 24/7 shift, offering a hybrid working model with office flexibility.
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