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Customer Service Rep

Retirement Fund Services Specialist

Job in Cape Town, 7100, South Africa
Listing for: Old Mutual South Africa
Full Time position
Listed on 2026-02-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A leading financial services firm in Cape Town is seeking a customer service representative to improve customer experiences effectively. The ideal candidate should have 2-3 years of experience in retirement fund administration, strong communication skills, and knowledge of claims processes. Responsibilities include managing customer relations, providing product information, and maintaining CRM data. This role ensures compliance with regulatory standards while enhancing customer satisfaction across various queries and complaints.
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