Senior Intermediate Designer

Duties

• Create detailed, personalized, and cost-effective travel itineraries for high-end clientele.
• Manage the entire booking process from initial enquiry and quotation to finalizing documentation and post-travel follow‑up.
• Liaise with lodges, hotels, and destination management companies to confirm availability and negotiate rates.
• Drive sales growth, ensuring itineraries maintain required gross profit margins.
• Ensure accuracy in travel documents, including flights, transfers, and accommodation, while handling last‑minute amendments.
• Maintain expert knowledge of specific destinations and product offerings.

• Grade 12
• A formal travel & tourism qualification
• At least 3–5 years in inbound travel, ideally with a DMC or luxury tour operator.
• Skills:
  
  Exceptional attention to detail, strong organizational abilities, and proficiency in booking systems and itinerary software (Tourplan I Wetu).
• Excellent interpersonal skills to maintain relationships with both agents and direct clients.
• Proactively resolving booking issues and handling logistical challenges.
• Prioritizing tasks to meet tight deadlines under pressure.
• In-depth knowledge of specific regions, such as Southern and East Africa.