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Customer Experience Specialist — Financial Services

Job in Cape Town, 7100, South Africa
Listing for: Woolworths Financial Services
Full Time position
Listed on 2026-07-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below

Woolworths Financial Services in Cape Town is seeking a Customer Service Agent to deliver an end-to-end customer experience. You will handle calls and emails, capture information, and work to resolve issues while maintaining service quality.

Responsibilities include assisting customers with product information, addressing and resolving queries, and contributing to a positive customer journey. Shifts include weekends and public holidays as required to support service levels.

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