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Inbound Support & Tech Specialist

Job in Cape Town, 7100, South Africa
Listing for: MCI
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Position: Inbound Support & Tech Help Specialist

MCI is a fast-growing tech-enabled business services company delivering CX, BPO and cloud solutions with on-site and remote agents. We are looking for enthusiastic Customer Service Representatives to provide inbound support, technical assistance, and account management across multiple industries.

You will answer questions, resolve issues, troubleshoot basic tech concerns, and ensure each interaction enhances the customer experience.

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