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Travel Services Lead – Sabre & GDS Specialist
Job in
Cape Town, 7100, South Africa
Listed on 2026-07-13
Listing for:
WNS
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
WNS is seeking a Travel Coordinator in Cape Town to respond to customer inquiries via phone, email, and chat, assisting with bookings, changes, and policy guidance. Proficiency with Sabre and GDS is required.
The role involves handling cancellations, rebooks, schedule changes, and refunds, documenting interactions, and ensuring service quality. French and English language skills are a plus; a high school diploma and 1+ year call centre experience in hospitality or travel preferred.
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