Customer Experience Pro — Call Center Specialist
Job in
Cape Town, 7100, South Africa
Listed on 2026-07-13
Listing for:
WNS
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Customer Success Management
Job Description & How to Apply Below
WNS Global Services Inc. in Cape Town is seeking a motivated Customer Service representative for a permanent, full-time role. You will handle high-volume inquiries with focus on accuracy, courtesy and first-contact resolution, contributing to profitability and fair treatment of customers.
Minimum 12 months in a contact centre, Matric/Grade 12, and a willingness to work in a fast-paced environment. You will identify customer needs, promote client products, maintain secure records and escalate
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