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Senior Insurance Call Center Advisor – Inbound

Job in Cape Town, 7100, South Africa
Listing for: WNS
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Job Description & How to Apply Below

WNS in Cape Town is seeking a Call Centre Agent to handle inbound customer inquiries for insurance products, verify information, and ensure high-quality service standards. The role emphasizes accuracy, data integrity, and timely resolution of queries in a dynamic environment.

You will respond to calls, provide correct information, retain customers, process payments when needed, and collaborate with other units to address customer needs while maintaining policy data and compliance.

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Position Requirements
10+ Years work experience
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