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Client Care Specialist: Multichannel & Verification
Job in
Cape Town, 7100, South Africa
Listed on 2026-07-14
Listing for:
WNS
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
WNS in Cape Town seeks a customer service specialist to engage with customers across channels, resolve queries, and uphold the brand’s reputation while complying with policies and regulations.
You will verify customer information, assist with account navigation, assess loan income documents, respond via email/chat, and help identify fraudulent activity while delivering consistent service within SLAs.
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