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Specialised Services Customer Care Specialist
Job in
Cape Town, 7100, South Africa
Listed on 2026-07-26
Listing for:
Heineken
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Heineken in Cape Town seeks a Customer Care Consultant Specialised Services to provide Level 1 support for SEM, eazle and related service queries. You will coordinate fridge, asset and liquor licence requests and maintain accurate records in Salesforce, ensuring timely updates and process compliance.
The role requires strong communication, attention to detail and the ability to work with internal teams and external stakeholders to resolve issues and improve service processes.
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