More jobs:
Customer Service Manager, Web Hosting & CX Leader
Job in
Cape Town, 7561, South Africa
Listed on 2026-08-17
Listing for:
1-gird South Africa
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
1-grid is seeking an experienced Customer Service Manager to lead the Cape Town-based support team and drive exceptional customer experiences. You will report to the Head of Customer Experience and oversee daily operations, coaching, and performance management.
The role requires a strong background in web hosting or technical support, with a focus on KPI oversight, process improvement, and cross-functional collaboration to ensure high-quality service across all channels.
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