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Customer Engagement Specialist (Social & Support
Job in
Cape Town, 7561, South Africa
Listed on 2026-08-18
Listing for:
Takealotcom
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
, a leading South African online retailer, seeks a Customer Engagement Assistant to join the Mr D Food Customer Relations team in Cape Town. The role is flexi-perm with rotation shifts including weekends and nights, reporting to the Customer Services Manager.
You will resolve complaints, navigate accounts using various software, liaise with internal teams, and monitor social media to ensure a positive customer experience.
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