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Customer Experience & Solutions Advisor - 12-Month Contract
Job in
Cape Town, 7561, South Africa
Listed on 2026-08-23
Listing for:
Fnbnamibia
Contract
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
First Rand Group's FNB POP team seeks a Customer Advisor on a 12-month fixed-term contract. You will deliver exceptional customer experiences by understanding needs, offering tailored financial solutions, and guiding clients to the most suitable service channels, including eChannels and self-service.
Build strong client relationships, communicate effectively, and stay compliant with procedures while contributing to channel optimization and cost containment.
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