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Senior Customer Support Advocate & Team Coach
Job in
Cape Town, 7561, South Africa
Listed on 2026-08-28
Listing for:
KEEN
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Keen is seeking a Senior Customer Support Advocate to join an in-office, global, fast-moving team in Salt River (Cape Town). You will deliver multi-channel support, mentor peers, and help elevate team performance through coaching, training, and process improvements.
This role emphasizes empathy, ownership, and strong communication. Ideal candidates have 3+ years in customer support within e-commerce or consumer brands, with leadership experience and excellent English.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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