Dutch Customer Support
Listed on 2026-09-13
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Dutch Speaking
Job Description And Duties
As a Customer Service Agent, you will be the first point of contact for supply and demand-related
Cape Town, Western Cape, South Africa
Dutch Customer Support
Job Description Dutch Written Customer Support AgentJob Description And Duties
As a Customer Service Agent, you will be the first point of contact for supply and demand-related customer support inquiries for our Multilingual
-speaking clients. The ideal candidate will be an effective communicator, an analytical problem solver, and the ability to thrive in a fast-paced environment.
You will be joining a fantastic multinational team, working alongside French, Multilingual , Dutch, Multilingual , and English Agents.
Client SpecUK-based SaaS client, very dynamic, and fun with a huge emphasis on staff well-being.
ResponsibilitiesManage incoming client contacts and escalations with compassion and proactivity in order to prioritize their needs and provide unique solutions to problems.
Process both client-generated and internally generated service request tickets within specified delivery times.
Administrative support to certify client details and alter any incorrect information within our stakeholder’s client database.
Flexibility to take on additional tasks as directed by Team Leader.
RequirementsMinimum 1-2 years of experience in customer support or client-facing roles, preferably in a multinational environment.
Required Language ThresholdsDutch (Level C1/C2)
English (Level B2)
The position is in office.
Office location:
Somerset West, Western Cape
Working Hours:
09:00 - 18:00 Mon - Sun (Shift Rotation)
Flexibility French Customer Support Supply Customer Service English
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).