Client Success Lead
Listed on 2026-09-14
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Customer Service/HelpDesk
Client Relationship Management, Customer Success Management, Customer Service Rep -
Sales
Client Relationship Management, Customer Success Management
About Yoyo
Yoyo helps South Africa's most loved brands turn everyday transactions into moments their customers remember. We're the partner behind delightful loyalty and rewards experiences - effortless to run, delightful to receive. For nearly 20 years we've been the infrastructure behind digital vouchers, gift cards and loyalty programmes, and today we reward millions of people across 27,000+ stores nationwide, issuing 160 million+ rewards and over R7 billion+ in value every year.
AboutYoyo
Yoyo helps South Africa's most loved brands turn everyday transactions into moments their customers remember. We're the partner behind delightful loyalty and rewards experiences - effortless to run, delightful to receive. For nearly 20 years we've been the infrastructure behind digital vouchers, gift cards and loyalty programmes, and today we reward millions of people across 27,000+ stores nationwide, issuing 160 million+ rewards and over R7 billion+ in value every year.
AboutThe Role
We are seeking a product-led, data-driven and client-focused Client Success Lead to join our Yoyo Commercial Team. You will own a portfolio of key client relationships, ensuring client satisfaction, driving product adoption, and identifying up-sell and cross-sell opportunities that grow the account. As a key member of our cross-functional team, you will develop a deep understanding of our product offerings and strategically guide clients in leveraging Yoyo's strengths.
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