Customer Service Advisors – Night Owls
Job in
Cape Town, 7561, South Africa
Listed on 2026-10-09
Listing for:
CXP are now part of the Huntswood Group
Seasonal/Temporary
position Listed on 2026-10-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
We’re Hiring:
Customer Service Advisors
Join Huntswood, a ResultsCX company, and bring your “A” game!
Are you a confident communicator who thrives in a fast-paced, client-focused environment? Looking for a night shift opportunity to earn whilst building your skills? If YES, this is for you!
- Night shift hours
-rotational shifts (Between 1pm - 8am) - PLUS a R5000 Completion Bonus!
- Short-term contract with global exposure
- Night shift hours
-rotational shifts (Between 1pm - 8am) - Basic R8000.00 plus R2500.00 night shift allowance plus attendance bonus
- PLUS a R5000 Completion Bonus!
- Short-term contract with global exposure
- Deliver exceptional service via webchat, voice, and email
- Resolve issues proactively and own the outcome
- Build rapport and create WOW moments for customers
- Matric or NQF Level 4 equivalent.
- Clear Credit and Criminal record.
- Computer literate.
- Minimum of six (6) months of call centre experience or six (6) month related experience in financial services environment, customer service or debit card or credit card support.
- Experience or demonstrated capability in a multichannel environment (Phone/Chat/Emails)
- Basic understanding and knowledge of the US market is essential.
- Customer Service experience
- Excellent communication (Written and Verbal)
- Ability to analyse and troubleshoot issues and provide sound resolution.
- Ability to demonstrate writing skills as it relates to capturing case notes
- Adaptive Approach
- Able to navigate through systems
Huntswood a ResultCX company employees have:
A Winning Mindset- Bring You’re “A” Game – Passion is contagious! Work every day like it’s your first day on the job.
- Strive for Greater – Stay dedicated to continuous improvement. Challenge the status quo and bring your best ideas forward.
- Enable and Empower all Employees – Our employees are the heart of our success
- Do the Right Thing – Be empathetic and respectful to everyone always. Act with integrity even if no one is watching.
- Own It – Take personal responsibility for getting things done, find a way.
- Deliver Unbelievable Service – Create “WOW” moments for your customers every time.
- Subject to HW incentive & remuneration policies, speak to your recruiter for more information.
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