Academic Manager Job Cape Town area,South Africa,Education / Teaching

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees.

Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

As an Academic Manager, you are responsible for the compliance, development, and management of academic staff and performance evaluation systems for a portfolio of academic roles. To succeed, you must closely partner with Academic Analysis and Insight, Instructional Recruitment, Curriculum, Centralized Support, University Relations, Educator Operations Teams, and our University Partners. From the moment an educator receives their offer to join our teaching force, you will collaboratively ensure that they are ready to teach by the first day of class, feel supported throughout their teaching experience, and are fired up to put students first and never stop improving!

The Academic Manager is responsible for quality checking, providing actionable feedback, assigning professional development and precise record-keeping all aiming towards improving learner outcomes and the educator experience.

It is expected that the Academic Manager is able to use their initiative, work well under pressure and take ownership of operational and administrative tasks in consultation with the Sr Manager, Academic Management.

What skills are aligned to this role?

Relationship Building:
Manage and build relationships with 100's of educators.

Project Management:
Support initiatives that improve the educator experience

Platform Knowledge:
Understand various platforms our educators use in order to increase proficiency

Risk management:

Ability to discern when an educator issues needs to be raised to the attention of management.

Effective Communication:
Ability to support educator focused initiatives via 1:1 communication, larger trainings

Ability to maintain focus and prioritize in a complex landscape:
Support AMS quarterly OKRS

Cross functional collaboration to push forward AMS initiatives

Responsibilities Include, But Are Not Limited To:

Academic Staffing for instructional staff roles within a portfolio

Ensure the organization is compliant with payment, hours, and teaching assignments using our Workforce Management System

Engage in performance data and implement necessary strategies and conversations for retention within the portfolio.

Support implementation and maintenance of all educator facing policies and updates.

Maintain presentation related records and databases by creating and applying updates to academic and presentation management related knowledge systems. Support effective interdepartmental query and workflow management through the creation and assignment of tasks.

Maintain a minimum of a basic knowledge of our Online Learning Campus, systems and course delivery processes.

Support Instructional Staff Engagement and Strategic Partnerships
Build relationships with instructors in a portfolio to ensure we have accurate data in order to identify the ways in which we can best engage them (i.e. Focus groups, Survey analysis, etc...)

Responsible for clear touch points throughout the instructional staff member’s experience with close collaboration cross functional teams including Academic and student Engagement teams.

Innovate and execute strategies based on educator feedback with your portfolio. Connect educators to opportunities in service of our organizational goals and vision for instructional engagement

Communicate professionally and effectively with internal and external stakeholders at all times, acting as gatekeepers through management of academic processes.

Support educators with adopting, understanding and implementing any and all 2u/edX policies.

Drive Instructional Staff Satisfaction and Student Impact

Develop expertise in what it means to teach the edX Boot Camps or Exec Ed way.

Track and support educators through the onboarding process and…


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