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Content Marketing Specialist

Job in Cape Town, 7100, South Africa
Listing for: Mass Markets
Full Time position
Listed on 2026-01-01
Job specializations:
  • Education / Teaching
    Digital Marketing
Job Description & How to Apply Below

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We’re seeking a dynamic Content Marketing Specialist to develop and execute impactful B2B content strategies. In this role, you’ll craft compelling, data-driven content that builds brand authority, engages target audiences, and drives qualified leads across multiple digital channels.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:

  • Write blogs, case studies, whitepapers, and email content.
  • Support webinars, video scripts, and customer stories.
  • Optimize content for SEO and buyer journey stages.
  • Collaborate with Sales on account-targeted content.
  • Measure and improve content performance.
  • CANDIDATE QUALIFICATIONS

    WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

    All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Bachelor’s degree in Marketing, Journalism, Communications or equivalent experience.
  • 2 years of experience in content creation or digital marketing.
  • Strong writing, editing, and research skills.
  • Knowledge of SEO and performance metrics.
  • Ability to write for executive and technical audiences.
  • Experience with CMS and automation tools preferred.
  • COMPENSATION DETAILS

    WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

    At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

    What You Can Expect from MCI:
    We understand the importance of balance and support, which is why we offer a variety of benefits that go beyond Salary. Our team members enjoy:

  • Annual Leave
    :
    Earn paid time off to rest, recharge, or attend to personal matters.
  • Health Benefits: After probation, employees qualify for Medical Insurance. This gives you access to general practitioners, chronic medication, basic dental and optical care, as well as emergency services, ensuring essential healthcare support and peace of mind.
  • Career Growth
    :
    We prioritize internal promotions and offer clear pathways for advancement across departments.
  • Paid Training
    :
    Gain valuable skills and knowledge while earning a salary.
  • Positive Work Environment
    :
    Join a collaborative, team-oriented culture that values engagement and support.
  • Casual Dress Code
    :
    Enjoy a relaxed dress policy that lets you work comfortably.
  • Compensation & Benefits that Fit Your Life
    MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

    If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

    PHYSICAL REQUIREMENTS

    This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to…

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