Operations Training Lead for Agent Onboarding
Job in
Cape Town, 7561, South Africa
Listed on 2026-08-24
Listing for:
TELUS Digital
Apprenticeship/Internship
position Listed on 2026-08-24
Job specializations:
-
Education / Teaching
Job Description & How to Apply Below
TELUS Digital is seeking an Operations Trainer to equip agents with essential knowledge and skills through engaging sessions, using existing curriculums and adapting to diverse learning styles.
You will supervise a group of agents during product training, ensure attendance and performance, and collaborate with Operations leaders to smooth the transition from classroom to on-the-job environments on the operations floor.
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