Instructional Design Intern

Takealot South Africa's leading online retailer, is looking for a highly talented Instructional Design to join our team in

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!

Think youve been challenged before? Think again!

• Instructional Content Development: Assist in designing, developing, and updating interactive training materials, e-learning modules, digital learning assets, and standard operating procedures (SOPs) for operational and corporate teams.
• Data & Learning Analytics: Collect, analyse, interpret, and present operational and learning data to support decision-making, evaluate training effectiveness, and drive continuous improvement.
• Cross-Functional Collaboration: Work collaboratively with cross-functional teams including Operations, Supply Chain, Logistics, IT, Facilities, Health & Safety, and HR to gather training requirements and build targeted learning solutions.
• Reporting & Dashboards: Prepare clear reports, dashboards, and presentations to communicate learning metrics, training insights, and recommendations to key stakeholders.
• Process Documentation: Support the development, review, and maintenance of SOPs, quick-reference guides, and process documentation across business units.
• Performance Improvement & Needs Analysis: Monitor operational performance against key performance indicators (KPIs) and assist in identifying learning opportunities, skill gaps, and corrective training actions.
• Problem-Solving & Innovation: Participate in problem-solving initiatives by identifying root causes of performance/skill gaps, proposing practical instructional solutions, and supporting implementation.

• N6 in Instructional Design, Adult Education, Educational Technology, Human Resource Development, Organizational Psychology, or a related field.

• Computer Literacy: Strong command of computers and digital platforms.
• Software Proficiency: MS Office Suite (Word, Excel, PowerPoint). Exposure to eLearning authoring tools (e.g., Articulate Storyline, Rise, Canva) or Learning Management Systems (LMS) is an advantage.
• Communication: Exceptional written, verbal, and visual communication skills.
• Time Management: Strong organizational skills and the ability to manage multiple instructional/training projects simultaneously.
• Analytical
  
  Skills:
  
  Capability to collect, interpret, and present data effectively.
• Educational & Socioeconomic Understanding: Familiarity with adult learning theories, workplace learning principles, and socioeconomic/public policy factors affecting education and workforce development.

• Collaborative: Able to build strong working relationships across diverse teams.
• Creative Energy: Brings fresh, innovative ideas to learning design and visual content.
• Hands-On: Proactive, practical, and willing to dive deep into operational workflows.
• Voice & Confidence: Confident to share feedback, present ideas, and contribute to strategy discussions.
• Problem-Solving: Strong critical-thinking and root-cause analysis capabilities.
• Detail-Oriented: High level of precision in content design and data reporting.

This is an 18-month contract

High Level:

At the Takealot Group, our Internship Programme will help you build both technical and soft-skills to launch your career, learning from the best in the business. The Internship program will prepare you for a career in a large-scale and fast-paced environment.

Every selected Interngains unique insights into the e-commerce environment with vast amounts of practical experience from daily exposure to a broad range of skills. The program consists of various technical and soft skill courses where you will receive training on a variety of areas.

Youll be working with some of the strongest professionals South Africa has to offer who bring experience from a multitude of Great Industries.

The Environment:

• employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of  being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, its all in the execution after all.
• We love what we do and what we are creating.

Lets talk about life @ Takealot Group

• The power is in your hands:
  We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors:
  We arent fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Mentorship Program:
  We arent kidding when we say the people with the best people win. NowS your chance to be one of the best, by learning from the best.
• Online Learning:
  Share ideas and grow with global industry leaders who are all just a Slack…