HV MV Specialist, DCEO

The Data Center HV/MV Specialist Engineer (SE) is responsible for ensuring that all high voltage and medium voltage electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The SE serves as a subject matter expert on high voltage and medium voltage equipment, reticulation and protection systems.

The SE is a technical resource interacting with onsite Facility Managers, Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for the cluster’s high and medium voltage electrical infrastructure that supports operations.
Also expected from the SE is the ability to manage large scale electrical impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. The SE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities.

The goals of such projects are for the SE to drive innovation and resiliency while reducing operational costs in the facilities. The SE will ensure that the deliverables related to medium and high voltage infrastructure meet legal compliance and international quality standards.
The SE directs, trains and supports EOTs in their role of providing hands-on medium and high voltage equipment troubleshooting and operational knowledge. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, HV switch gear, MV switch gear, protection systems, transformers, cables, and legislative requirements.
The role will be based in Cape Town; however flexibility is required to travel to other locations within the MEA region if required.

Key job responsibilities

· Oversee the day-to-day operations and maintenance of medium and high voltage infrastructure

· Operate independently with limited direct management

· Assist in the design and build out of new MV and HV facility infrastructure

· Act as an escalation point for all facilities-related issues within the data center region and work OT hours as needed to support site stability

· Perform root cause analysis of MV/HV equipment failures

· Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams

· Provide training and guidance to Engineering Operations Technicians and assisting in recruiting efforts for the same

· Ensure all safety procedures are adhered to by vendor and Amazon staff

· Utilize internal Change Management Systems to manage building workflows

· MV/HV Isolation to facilitate MV/HV maintenance

· Provide metric availability reporting on a weekly basis

· Support all regions in the MEA

· Communicate complex technical information to a non-technical audience

About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to…