Account Manager - SI EA

Job Title / Role:
Account Manager – Municipal and Infrastructure

Organization:
Lead Country South Africa

Location:

Cape Town – South Africa

Reporting Manager:
Country Business Head

To deliver on infrastructure transition at speed and scale, we put digitalization and technology at the heart of our approach and empower our customers to scale sustainable impact. Together, we create energy efficiency – through CO2 transparency, renewable integration, and electrification. We help customers to improve asset performance, availability, and reliability, through resource-efficient and circular products which optimize production and supply chains throughout their entire lifecycle.

We enable them to offer safe and comfortable environments that understand and adapt to the needs of their users.

Plans and executes sales targets and activities in a specified region for the portfolio of a unit in order to increase sales with all kinds of potential customers and to achieve defined commercial targets.

• Develop and execute sales strategies to achieve revenue and growth targets within municipalities, utilities, industrial facilities, commercial buildings, data centres, water and wastewater facilities, and private sector infrastructure projects.
• Identify, develop, and manage opportunities across the Smart Infrastructure portfolio, including Medium and Low Voltage Switchgear, Substation Automation, Protection Systems, Microgrids, Electrification Solutions, and After-Market Services.
• Build and maintain strong relationships with key stakeholders, including municipal engineers, infrastructure managers, consulting engineers, developers, EPC contractors, utilities, and private sector decision-makers.
• Analyze market trends, customer needs, investment plans, and infrastructure development opportunities within the region.
• Provide accurate sales forecasts and pipeline management through CRM systems.
• Prepare, coordinate, and negotiate technical and commercial proposals in collaboration with proposal management, engineering teams, and management.
• Drive the development of service and maintenance opportunities to grow the installed base and After-Market business.
• Coordinate the successful execution of awarded projects and ensure customer satisfaction throughout the project lifecycle.
• Act as the primary commercial interface for assigned customers and foster collaboration across internal functions to ensure effective customer support.
• Promote digitalization, electrification, energy efficiency, and sustainable infrastructure solutions aligned with customer business objectives.
• Complete all sales, market intelligence, and revenue-related reporting requirements

• Relevant Degree or Diploma in Electrical Engineering (or equivalent).
• 2-4 years' relevant sales experience within the Smart Infrastructure portfolio, including Medium and Low Voltage Switchgear, Substation Protection and Automation, Electrification Solutions, Renewable Energy eBoP, and After-Sales Services.
• Demonstrated experience in power distribution, municipal electrical infrastructure, industrial electrification, building technologies, utilities, grid modernization, and energy management solutions.
• Experience working with municipalities, utilities, consulting engineers, contractors, commercial developers, industrial customers, mining customers, water and wastewater facilities, or large private sector organizations will be advantageous.
• 2-4 years' experience in a sales, project management, consulting, or technical customer-facing environment.
• Understanding of municipal procurement processes, infrastructure planning cycles, and public-sector stakeholder engagement will be advantageous.
• Knowledge of energy…