Technical Sales Support - Rail Car Handling

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Cape Town, ZA

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date:11/05/2026

JOB TITLE: TECHNICAL SALES SUPPORT - RAIL CAR HANDLING , SOUTH AFRICA

We are looking for a Technical Sales Support
- Rail Car Handling to join our Bulk Material Handling team in the Market Area Africa (AFR) organization.

In this role, you will connect technical expertise with sales by translating customer requirements into Rail Car Handling solutions and supporting Sales with in-depth product and application knowledge.

You will act as a link between customers, Sales and the global engineering team to support business growth, customer satisfaction and clear communication of technical requirements.

You will report to the Sales Manager BMH, and the role location is Cape Town, South Africa
, with the possibility of a hybrid working model available.

Travel is required for customer visits, site assessments, training and industry events.

You will join the Bulk Material Handling team, which focuses on technical solutions and application support for Rail Car Handling.

The team collaborates closely with Sales, Product Lines and Market Areas, Procurement, Engineering, Project Management, the Quality Team and customer and supplier technical interfaces. The team is located in Cape Town, South Africa.

• Provide technical guidance to Sales, review customer specifications and requirements and develop appropriate Rail Car Handling solutions, proposals, presentations and technical documentation.
• Support pre-sales and post-sales activities, including technical clarification during tenders and proposals, to ensure customer requirements are understood and addressed.
• Serve as a technical point of contact for customers, delivering presentations, demonstrations and training and participating in site visits, equipment assessments and technical discussions.
• Collaborate with the global engineering team on customized solutions and work with Engineering, Product Management and Product Lines to align solutions with business goals.
• Resolve technical challenges during the sales and implementation process and provide market feedback to support product development and innovation strategies.
• Stay current with industry trends, competitive technologies and emerging market needs while continuously developing your technical and application knowledge.
• Represent Metso at industry events, trade shows and technical conferences when required.

• Proven experience in technical sales support, application engineering or a similar customer-facing technical role within mining, bulk material handling or a similar heavy industrial environment.
• Strong technical understanding of Rail Car Handling and associated bulk material handling equipment and applications, with the ability to analyze customer requirements and translate them into technical solutions.
• Ability to…