Service Advisor - Kuils River

Job in Cape Town, 7100, South Africa

Listing for: Service Solutions

Full Time position
Listed on 2026-02-25

Job specializations:

Entertainment & Gaming
Customer Service Rep

Requirements:

Call suppliers that need to quote for body/cab repairs and arrange quoting times so that all parties are present at the same time for workshop manager to go through the repairs that is required for a vehicle

Communicate with the respective customer (contracts/operations) notifying them when there is an issue with supplier or a delay from workshop

Request for RA’s for previous night’s breakdowns before 8am

Email vehicle defect report to customers for vehicles that have come into SR workshop for any repair/service

Hand over process

Credit applications (new suppliers)

Ensure completion of report (s) for audit purposes

Ensure all supplier invoices are received within agreed times

Send out emails on behalf of workshop manager for any special request/query eg; part price, supplier visits, breakdowns etc

Ensure abused parts are sent for report

Must tag and store abused parts in the viewing room

Compile and analyse the following workshop managements reports:
Recovery report, Breakdown report, Suppliers Cost report and Quote Timeline report

Manage service advisor/s and ensure that feedback is given to ops and contracts as agreed for certain customers

Open Job cards – Cost job Cards.

Month end stock take.

Provide support for after-hours standby.

Arrange for service and maintenance bookings (outwork).

Please send you salary expectation and CV to Pieter – Email:

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