Casino Dealer

Job Purpose

The Casino Dealer is responsible for conducting casino table games in a professional, efficient and entertaining manner, ensuring an exceptional guest experience while maintaining game integrity, accuracy and compliance with company policies, procedures and gaming regulations.

• Conduct table games in accordance with company standards and gaming procedures.
• Ensure all games are operated fairly, accurately and efficiently.
• Create a positive and engaging gaming atmosphere for guests.
• Explain game rules and procedures to guests when required.
• Handle gaming chips, cash equivalents and gaming equipment responsibly.
• Perform opening, closing and table inventory procedures.
• Monitor game activity and report any irregularities to supervisors.
• Maintain accuracy in payouts, collections and chip transactions.
• Deliver outstanding guest service and build positive guest relationships.
• Promote casino activities, tournaments and onboard gaming events.
• Maintain knowledge of casino products, services and promotions.
• Collaborate with casino team members and management to achieve operational goals.
• Comply with all gaming regulations, company policies and internal controls.
• Follow all health, safety and security procedures.

• High School Diploma required.
• Previous experience as a Casino Dealer in a casino or onboard cruise vessels preferred.
• Knowledge of one or more table games (Blackjack, Roulette, Poker, Ultimate Texas Hold'em or similar).
• Strong mathematical and cash-handling skills.
• Excellent customer service and communication skills.
• Ability to work in a multicultural environment.
• Cruise industry experience is an advantage.

• Fluent English (B2 level or above).
• An additional language among Italian, French, Spanish or German is preferred.