Assistant Casino Manager

Key Responsibilities:

• Assist the Casino Manager in the day-to-day operation of the casino onboard the cruise ship
• Manage and supervise a team of casino staff, including dealers, cashiers, and technicians
• Monitor and maintain the financial performance of the casino, including revenue, expenses, and budgets
• Ensure compliance with all gaming regulations and company policies
• Train and develop casino staff to provide exceptional customer service and promote responsible gaming practices
• Coordinate with other departments to ensure a seamless and enjoyable experience for guests in the casino
• Maintain accurate records of casino operations, including financial transactions and player tracking
• Resolve any customer complaints or issues in a timely and professional manner
• Participate in regular meetings with the Casino Manager and other department heads to discuss performance and make recommendations for improvement

• Minimum of 3 years of experience in a casino management role
• Strong knowledge of casino operations, including gaming regulations and financial management
• Excellent leadership and communication skills
  
  Ability to work well under pressure and in a fast-paced environment
• Strong problem-solving and decision‑making abilities
• Customer service-oriented with a passion for delivering exceptional experiences to guests
• Availability to work flexible hours, including evenings, weekends, and holidays
• Must be able to pass a background check and obtain necessary licenses and certifications