Consultant: Fraud Operations

Apply By

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

• To see what life at Capitec is all about and complete a short assessment, please !
• Once you have completed the above finalize your application by clicking apply below.

To leverage expertise in fraud operations and perform purpose-driven activities in the combat against financial crime to minimise and mitigate client and bank losses thorough investigations into card fraud, digital fraud, application fraud, and internal threats.

• Minimum 2- 3 years’ experience in any area related to financial crimes.
• Experience of and comprehensive understanding of the South African financial/banking environment
• Familiarity with relevant legislation pertaining to fraud and banking.
• Proficiency in investigation techniques and methodologies
• Understanding of customer care and service protocols
• Familiarity of common fraud typologies and emerging trends in fraud and financial crime
• Familiarity with banking/retail/financial service provider policies, products, and procedures
• Service-oriented mindset.

• Grade 12 National Certificate / Vocational

• A relevant tertiary qualification

• Understanding of the South African financial/banking environment.
• Familiarity with relevant legislation pertaining to fraud and banking.
• Understanding and proficiency in investigation techniques and methodologies.
• Understanding of customer care and service protocols.
• Familiarity of common fraud typologies and emerging trends in fraud and financial crime.
• Familiarity with banking/retail/financial service provider policies, products ,and procedures.
• Service-oriented mindset.

• Attention to Detail
• Communications Skills
• Consultation skills
• Interpersonal & Relationship management Skills
• Planning, organising and coordination skills
• Problem solving skills
• Decision making skills
• Analytical Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

• Clear criminal and credit record

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.