Administrator: Cash Management & Reconciliations

Purpose of the job

This role is responsible for performing and supporting the Cash Management & Reconciliations function within Product Finance, ensuring the accurate and timely processing of payments and collections, bank reconciliations, risk management, reporting and client service and projects, and continuous improvement across various investment products.

Reporting to the Team Leader

This role is responsible for performing and supporting the Cash Management & Reconciliations function within Product Finance, ensuring the accurate and timely processing of payments and collections, bank reconciliations, risk management, reporting and client service and projects, and continuous improvement across various investment products.

The position involves hands‑on operational support, maintaining controls and governance standards, resolving queries, and contributing to process improvements, projects, system enhancements, and UAT activities.

• Validate and process daily bulk payments and collections accurately and timeously
• Process daily manual payments and collections in line with approved controls and procedures
• Process foreign exchange (forex) payments in accordance with regulatory, banking, and internal policy requirements
• Maintain and manage the creditors ledger for commission payments to brokers
• Perform DFM commission fee reconciliations to ensure accuracy and completeness of broker payments
• Investigate and resolve commission‑related discrepancies

• Perform daily bank reconciliations for all bank accounts
• Investigate, analyze, and appropriately tag items identified within bank reconciliations
• Follow up on unreconciled items to ensure prompt resolution and clearance
• Escalate outstanding or unusual items in line with internal escalation procedures

• Prepare monthly financial reports for internal and external stakeholders by way of a Management Information Pack
• Ensure accuracy, completeness, and timeliness of all reported information
• Build and maintain effective relationships with clients, auditors, trustees, internal stakeholders, and service providers.
• Respond to operational and stakeholder queries professionally, within agreed timelines, and ensure clear, timely, and solution‑oriented communication and support.
• Promote collaboration, teamwork, and alignment to the company’s values, culture, and service standards.
• Support an inclusive, respectful, and engaged working environment while contributing to team morale, knowledge sharing, and cross‑functional collaboration.

• Adhere to internal financial controls, policies, and procedures
• Maintain accurate audit trails and supporting documentation
• Support internal and external audits by providing required information and explanations
• Maintain and oversee effective financial controls, governance standards, compliance requirements, and operational risk management processes.
• Identify, investigate, resolve, and elevate financial or operational risks, discrepancies, and control issues where required.
• Monitor adherence to controls, policies, procedures, and regulatory requirements to ensure operational effectiveness and risk mitigation.

• Support and participate in operational projects, client take‑ons, system enhancements, process improvement initiatives, and UAT activities.
• Contribute to initiatives aimed at improving operational efficiency, reporting accuracy, controls, risk mitigation, cost efficiencies, and overall service delivery.
• Contribute to business objectives through continuous improvement initiatives and enhanced operational and client service outcomes.

• 1-4 years'…