Business Support Specialist JG
Listed on 2026-09-27
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Finance & Banking
Office Administrator/ Coordinator, Business Administration
Who are we?
Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designed to assist in the creation and preservation of wealth.
Our offering encompasses local investments, including fixed term investments and investments with guarantees, international investments, retirement saving solutions, and retirement income solutions. While each solution has its own distinct purpose, they all share the world-class quality and commitment that have come to distinguish Glacier.
Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designed to assist in the creation and preservation of wealth.
Our offering encompasses local investments, including fixed term investments and investments with guarantees, international investments, retirement saving solutions, and retirement income solutions. While each solution has its own distinct purpose, they all share the world-class quality and commitment that have come to distinguish Glacier.
The Business Solutions Specialist will be responsible for analysing business needs and translating them into practical solutions that enhance operational efficiency, business processes, systems and client outcomes. The role partners with key stakeholders to identify opportunities for improvement, define business and solution requirements, and facilitate the successful design, implementation and continuous enhancement of solutions. It provides specialist support across the solution lifecycle, including process optimisation, project delivery, documentation, governance and project financial oversight, ensuring solutions are aligned to Glacier International’s strategic objectives and evolving business requirements.
Provide specialised operational and administrative support by managing complex workflows, coordinating cross team activities, and overseeing the delivery of high quality business support services. Drive improvements in administrative processes, ensure effective communication and service delivery, and support leaders in achieving efficient day to day operations.
Overview Of Role Responsibilities (Level 1-13)- Budgeting – Level 7 - Optimisation. Develop and/or deliver budget plans with guidance from senior colleagues.
- Policies and Procedures Development – Level 7 - Optimisation. Draft policies, procedures, and related guidelines within an area of expertise to meet defined key principles and ensure compliance with external requirements.
- Continuous Improvement – Level 7 - Optimisation. Review existing operations in a major area of work and implement innovation processes to generate new ideas and ensure the required continuous improvement outcomes are delivered.
- Administration – Level 7 - Optimisation. Develop a range of administrative processes and provide administrative support and data processing to allow for the efficient running of the business.
- Document Management – Level 7 - Optimisation. Ensure the management of several document streams by working with a company-wide document management system.
- Office Systems Management – Advanced. Works at an advanced level to select and deploy the…
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