Senior Trust & Investment Administrator

A prominent, client-focused trust and investment management organisation is seeking a Senior Trust and Investment Administrator to deliver essential operational support to a dedicated team of Trust Officers. This in-office, full-time position centres on executing investment administration, overseeing client correspondence, and ensuring all transaction instructions are processed accurately and timeously within a high-compliance wealth preservation environment.

Working Hours:

Standard full-time office hours (Monday to Friday).

Location:

In-office

• Investment & Share Administration:
  Collate and verify all documentation required for local and offshore investment instructions, including redemptions, asset switches, and share dealing workflows.
• Data Processing & System Capture:
  Secure mandatory authorisations, then accurately input transaction data into internal platforms, specifically Fundamental and the PTC/CRM system.
• Financial Transaction Management:
  Process daily and monthly EFT payments on behalf of clients, performing required validations within the Cashman/CRM infrastructure.
• Account Monitoring:
  Review debit balances systematically and collaborate with Trust Officers to implement prompt corrective measures.
• Client Onboarding & Data Management:
  Coordinate the onboarding lifecycle for new clients, overseeing take-on documentation and electronic system indexing.
• Invoicing & Trust Payments:
  Draft quarterly invoices for ad hoc fee structures and manage administrative payment workflows for trust structures.
• Client Liaison & Reporting:
  Serve as a dependable contact point for clients, beneficiaries, and third-party service providers; assemble tax records and compile monthly and quarterly reporting packs.
• Compliance & Records Maintenance:
  Maintain structured physical and digital filing systems for investment records, ensuring advisory documentation adheres to applicable financial services regulations.
• Administrative & Team Support:
  Provide operational assistance - including document formatting, correspondence management, diary tracking, and schedule coordination - while offering backup support to colleagues.

• Work Experience:
  
  3 to 5+ years of dedicated experience as a broker's assistant, broker's secretary, or investment administrator.
• Functional Expertise:
  Proven experience handling investment administration instructions, accurate data capturing, and transactional follow-ups.
• Core Competencies:
  
  Exceptional attention to detail, strong organizational skills, and a track record of meeting strict operational deadlines.

• Formal
  
  Education:
  
  Financial planning or FAIS-aligned formal qualifications.
• Required Software
  
  Skills:
  
  Portfolio & Investment Systems:
  Fundamental (or equivalent portfolio management software) CRM Systems: PTC/CRM (or comparable client databases) Payment Software:
  Cashman (or standard electronic fund transfer systems) Office Utilities:
  Core office applications for professional typing, document filing, and calendar scheduling.

• Competitive compensation package within an established financial services environment.
• Stable, structured operational culture focused on long-term wealth preservation.