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SPA Reservationist; Back-up SPA Therapist

Job in Cape Town, 7100, South Africa
Listing for: MF Spa & Beauty Placements
Full Time position
Listed on 2026-02-21
Job specializations:
  • Beauty/Hair Styling
    Beauty Salon / Spa Therapist
Job Description & How to Apply Below
Position: SPA Reservationist (Back-up SPA Therapist)

SPA RESERVATIONIST (BACK-UP SPA THERAPIST)

CAMPS BAY - Atlantic Seaboard, Western Cape (ZA)

START: ASAP / 01 March 2026

TRADING HOURS & SHIFTS:

  • Monday - Sunday
  • Shifts (Open / Close - rotate)
  • 07:00am - 16:00pm / 08:00am - 17:00pm / 09:00am - 18:00pm / 10:00am - 19:00pm
  • Hospitality hours apply (includes all major public holidays, weekends and holidays)
  • Must be flexible to work extended hours when operationally required (time off in lieu / over time applies)
  • 1x Weekend off per month + Additional Days off in the month

REMUNERATION & COMPANY BENEFITS:

  • R12,000 Basic Salary per month
  • 10% Treatment Commission (any services performed by you)
  • 10% Retail Commission (any products sold by you during your treatment)
  • Group Performance Incentive (targeted)
  • Employee Benefits & Funds
  • Staff Transport available (from Cape Town CBD)

MINIMUM REQUIREMENTS:

  • South African citizen
  • Certified / Diploma in Beauty Specialist / Health & Skin Care / Beauty Therapy / Somatology / Cosmetology
  • SAAHSP / ITEC / CIDESCO / CIBTAC accredited qualification
  • Computer confident - making bookings, responding to emails and doing general admin / MS Office Proficient
  • Confident using SPA Software systems for bookings, cash-up, reporting, etc (ESP / Headstart / Silver Spa or similar)
  • Professional telephone etiquette - clear, confident, speaking
  • Excellent guest communication and command of English
  • Beautifully groomed and highly presentable
  • Demonstrated ability to manage guest communication across multiple channels (phone, email, and in person).
  • At least TWO-years experience on the front desk performing reception duties of a luxury SPA (Hotel, Ship or Resort)
  • At least TWO-years experience performing SPA therapies in an established SPA
  • Confident in both Administration & Therapies - this is a dual role with primary function of Reception.
  • Ability to multitask and prioritise in a high-volume environment.
  • Accurate handling of bookings, payments, and scheduling adjustments.
  • Sales-oriented with an understanding of upselling spa services and retail add-ons.
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