Medical Secretary

Join a growing healthcare support team in Cape Town providing vital secretarial services to consultants.

Location:

Gardens, Cape Town | Salary: R25 000 R35 000 per month.

About Our Client

Our client is a fast-growing specialist medical support group providing professional administrative and secretarial services to consultants in private healthcare. With a reputation for accuracy, confidentiality, and efficiency, the business is expanding and seeking dedicated Medical Secretaries at both standard and senior levels. This is an opportunity to work in a collaborative team where attention to detail and patient care are at the heart of everything.

The Role:

Medical Secretary

As a Medical Secretary, you will provide high-quality administrative and secretarial support to consultants, ensuring smooth day-to-day operations of private practice. This role is essential in maintaining patient trust, consultant efficiency, and accurate clinical documentation. Positions are available at both entry/standard level and senior level, depending on experience.

• Proofread and finalise clinic and theatre letters generated via AI transcription, ensuring accuracy and confidentiality.
• Manage consultant diaries, including booking patient appointments and coordinating with hospitals.
• Handle patient enquiries professionally via phone and email.
• Process referrals and test requests promptly and accurately.
• Maintain up-to-date and compliant patient records.
• Liaise with consultants, hospitals, insurers, and patients as required.
• Support colleagues by covering phones, inboxes, and desks when needed.
• (Senior level) Oversee complex tasks such as billing queries, theatre bookings, and consultant correspondence independently.
• (Senior level) Act as a mentor to junior staff and contribute to improving secretarial processes.

• Minimum 1 years experience as a Medical Secretary.
• Confident proofreading AI-transcribed clinic letters and managing consultant diaries.
• Developing knowledge of private practice processes.
• Comfortable working under supervision, with support available for complex cases.
• Proven ability to manage consultant practice independently.
• Strong track record handling billing, theatre bookings, and correspondence without supervision.
• Experience mentoring junior staff and improving practice management processes.
• Demonstrates initiative, adaptability, and attention to detail.
• AMSPAR or BSMSA qualification.
• Experience in private healthcare.
• Knowledge of medical terminology and healthcare systems.