Neuroscience Clinical Facilitator

A global pharmaceutical company has a vacancy for a Neuroscience Clinical Facilitator to be based in Cape Town.

Job Purpose:

The Clinical Facilitator will facilitate learning using approved and locally relevant, educational materials with an aim to support a standardised, repeatable methodology for patient assessment and treatment planning and for injection procedures aligned to defined programme curricula related to Neuroscience brands.

Key Responsibilities:
This is a role with Regional Focus, therefore ability to travel aligned to Educational need and strategy is imperative.

Delivers In-Clinic Services (Weighting 65%)
Identifies educational need and develops recommendations to enhance clinical practice through delivering a bespoke educational journey for each HCP enrolled on a Facilitation Pathway, and based on the HCP’s self-assessment of knowledge, skills, and confidence. Number of supported clinics/HCPs will be ~30 but aligned with Affiliate-level strategic need; HCPs will be selected through cross-functional alignment between Medical and Commercial Managers.

Establishes a bespoke curricula-aligned Facilitation Pathway with the HCP in pursuit of supporting improved patient outcomes. Facilitation is hands-off and the HCP retains clinical judgement and responsibility for patient treatment.
Focus will be Beginner and Intermediate HCPs, but other segments may require support as determined on educational need by the Area & Affiliate Lead. Maintains a high level of service through reliable and timely follow-up after any interaction with HCPs and records all activity in VEEVA CRM to allow for KPI monitoring.

Arranges and Supports Education via available digital platforms (Weighting 15%)
As a fundamental part of the Facilitation Pathway with a CF, guides HCP educational curricula utilising digital platforms help improve the level of clinical knowledge around the Neuroscience products for clinicians. This channel plans to be the core offering for Beginner injectors but holds value for all HCPs that a CF interacts with as part of their role.

Supports Lead in Event Delivery (Weighting 20%)
Supports with the delivery of key Affiliate-level events as requested by the Lead. These include, but not limited to, attendance at industry conferences & meetings/workshops to engage with customers. This activity also supports CF self-development and upskilling. If the CF has an appropriate clinical qualification, may also be requested to act as ‘First Assist’ for Faculty during live technical workshops.

Requirements:
University degree in a clinically based subject specifically medicine, nursing but other patient-facing clinical roles may be accepted e.g., biokinetics, physiotherapy, occupational therapists, clinical pharmacy

Experience with in a sales or clinical specialist role within the pharmaceutical and/or medical device industry and ideally in neuroscience
Experienced in facilitation/training/coaching including event management, preparation and delivery of workshops and other training solutions.
Ability to drive a motor vehicle with a valid driver’s license.
Fluent business English ideal but not essential
Metrics-driven mindset with experience of tracking activity in a CRM tool
Intermediate skills in Microsoft Word, Excel, and Outlook
Advanced skills in PowerPoint.
Travel: 75% of the time, locally, nationally, and potentially internationally, including overnight travel; some weekend work may be required periodically.
Exhibits leadership qualities consistent with the company Culture.

Candidates that meet the criteria may submit their applications via this portal or via vacancy link on
Should you receive no feedback within 7 days, please accept your application as unsuccessful.