Senior Site Reliability​/Gitops Engineer

Senior Site Reliability / Git Ops Engineer

Canonical – Cape Town, Western Cape, South Africa

Canonical is a leading provider of open source software and operating systems. Our platform, Ubuntu, is widely used in public cloud, data science, AI, engineering innovation, and IoT. We are a pioneer of global distributed collaboration with 1200+ colleagues in 75+ countries.

The Information Systems (IS) team supports & maintains Canonical’s IT production services that are used by over 60 million Ubuntu users. As a Senior Site Reliability / Git Ops Engineer, you will drive operations automation, both in private and public clouds, using infrastructure as code and CI/CD practices.

• Drive automation, Git Ops in the team as an embedded tech lead.
• Collaborate with the IS architect to align solutions with the IS architecture vision.
• Design & architect services that IS can offer as products.
• Apply IaC to develop and improve automation practices within IS.
• Automate software operations for re‑usability across private and public clouds, considering distributed systems complexity.
• Maintain operational responsibility for Canonical’s core services, networks, and infrastructure.
• Develop skills in troubleshooting, capacity planning, performance investigation; set up and maintain observability tools such as Prometheus, Grafana, Elasticsearch, and build monitoring and alerting.
• Provide assistance and collaborate with globally distributed engineering, operations, and support peers.
• Receive uninterrupted development time for larger projects & automation of manual tasks.
• Share best practices with the team through design sessions, mentorship and collaborative work.
• Carry final responsibility for time‑critical escalations.

• Modern view on hosting architecture driven by IaC on private & public clouds.
• Product mindset focused on developing products rather than solutions.
• Experience with Python software development on large projects.
• Experience with Kubernetes or other container orchestration systems.
• Proven exposure to managing & deploying cloud infrastructure with code.
• Practical knowledge of Linux networking, routing, firewalls.
• Affinity with various Linux storage solutions from Ceph to databases.
• Hands‑on experience administering enterprise Linux servers.
• Extensive knowledge of cloud computing concepts and technologies.
• Bachelor’s degree or greater, preferably in computer science or related field.
• Excellent communication in English.
• Motivated to troubleshoot across the stack and ready to ask for help.
• Willingness to learn quickly and adapt to fast‑changing environments.
• Comfortable working in a distributed team.
• Passionate about open‑source, especially Ubuntu or Debian.

• Distributed work environment with twice‑yearly team sprints in person.
• Personal learning & development budget of US $ 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Team Member Assistance Program & Wellness Platform.
• Opportunities to travel to new locations to meet colleagues.
• Priority Pass and travel upgrades for long‑haul company events.

Mid‑Senior level

Full-time

Engineering and Information Technology

Software Development

Canonical is proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds creates a better work environment and better products. Whatever your identity, we will give your application fair consideration.