Site Reliability Engineer

Robin AI – Site Reliability Engineer – Cape Town, Western Cape, South Africa

Robin is on a mission to rebuild the legal industry — starting with making contracts simple for everyone. We are a pioneer in Legal AI, built on proprietary models, licensed data, and deep partnerships with Anthropic and AWS.

• Ensure Robin systems are highly available and scalable.
• Standardise and implement observability practices in our service-based architecture through logging, traces, metrics and monitors.
• Design, deploy, and operate infrastructure to support Robin’s product teams as we expand into new regions.
• Automate manual operational tasks to improve efficiency.
• Collaborate with development team leads to optimise build, test, and deployment processes.
• Participate in and improve our on‑call and incident handling processes to ensure 24/7 system reliability.

• 3+ years of experience in Dev Ops or Site Reliability Engineering roles.
• Proficiency in at least one backend programming language (Python).
• Strong knowledge of AWS services (ECS, S3, RDS, Lambda, etc.) and Terraform.
• Comfortable troubleshooting across the full stack, from browsers to networking to containerised applications and data stores.
• Knowledge of observability frameworks and tools (Open Telemetry, Cloudwatch, Data Dog).
• Excellent problem‑solving and communication skills.
• Experience with AI/ML infrastructure deployments is a plus.

• Salary:
  Competitive.
• Equity package:
  Generous equity scheme; everyone gets to be an owner of Robin AI.
• Annual leave: 20 days PTO, plus public holidays observed in South Africa.
• Growth opportunities:
  We prioritise promotions for high performers and help you progress your career.

We are committed to building one of the most diverse technology companies in the world. As of 2024, more than 30% of our employees come from ethnic minority backgrounds, and 51% of roles are held by women. We know that transforming the legal industry requires diverse perspectives, so we’re creating an environment where innovation thrives through inclusion.

Mid‑Senior level

Full‑time

Engineering and Information Technology

Industry: Software Development

Location:

Cape Town, Western Cape, South Africa