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HelpDesk/Support

Client-Facing Operations & Incident Support Specialist

Job in Cape Town, 7100, South Africa
Listing for: Profession Hub
Full Time position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    HelpDesk/Support
  • Business
Job Description & How to Apply Below
A client-focused company is seeking an Operations Support Specialist to join its team in Cape Town or Pretoria. The ideal candidate will manage client queries, support operations, and ensure effective communication with stakeholders. Responsibilities include monitoring performance reports, supporting the Product Owner, and ensuring adherence to service level agreements. A diploma in Business Administration and SQL knowledge are required. The role demands strong problem-solving and client interaction skills in a dynamic environment.
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