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Global IT Service Desk Lead | ITSM & End-User Expert

Job in Cape Town, 7100, South Africa
Listing for: Ioco
Full Time position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, IT Consultant
Job Description & How to Apply Below
A technology services company based in Cape Town is seeking a skilled IT Support Specialist to provide comprehensive global support and manage IT services. Ideal candidates will have over 5 years of experience in a service desk environment, particularly within the Financial Services industry. Responsibilities include handling 1st to 3rd line support, managing end-user devices, and collaborating with various stakeholders to ensure top-notch service delivery.

Opportunities for mentoring fellow team members and enhancing clients' digital skills are also key aspects of this role.
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