Senior Manager, Business Intelligence

At 2U, we are all in on purpose. We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world‑class higher education  the parent company of edX, a leading online learning platform, 2U powers thousands of higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives.

This senior leadership role functions as a strategic head of Business Intelligence, establishing the foundational data strategy, governance, and architecture necessary for mission‑critical reporting and advanced data modeling. The Senior Manager is tasked with translating complex business questions into robust, scalable data solutions, providing actionable, high‑impact data‑driven insights critical for achieving organizational goals and informing C‑level operational and strategic decisions. This role manages a global team of 8‑10 BI Developers, and significantly influences project strategy and direction across multiple business functions and/or product lines.

This role also acts as the product owner for our BI tools (primarily Tableau and Sigma), responsible for creating best practices, supporting a robust user community, and fiscal responsibility of the vendor contracts.

• Strategy & Data Governance
  • Define and execute the BI roadmap and long‑term vision in collaboration with Data Engineering and business stakeholders, focusing on scalability and future‑proofing.
  • Establish and enforce data governance standards, quality assurance procedures, and documentation practices to ensure data reliability, integrity, and security across all BI assets.
  • Provide input in the design, development, and governance of the canonical analytical data models (using tools like dbt), focusing on creating a robust, optimized, and business‑friendly semantic layer for consumption by all BI tools and analysts.
  • Oversee data quality checks specifically at the reporting layer, ensuring that metrics and dimensions displayed in dashboards are accurate, consistent, and documented for business users.
  • Stay abreast of emerging technologies and best practices in BI, Data Science, and Analytics Engineering to proactively introduce innovative tools and methodologies that enhance team productivity and analytical capability.
• BI Development & Data Visualization Excellence
  • Executive Dashboard Design:
    Guide the team in designing and developing high‑impact, user‑centric dashboards and dynamic data visualizations (Tableau) that adhere to best practices in data storytelling and information design, ensuring clarity and driving clear calls‑to‑action for executive and operational stakeholders that clearly communicate findings, drive strategic discussions, and enable informed decision‑making.
  • Visualization and Reporting Architecture:
    Drive the end‑to‑end reporting strategy and architecture, ensuring the BI platform (Tableau Cloud/Server) is structured for optimal performance, security, and user self‑service.
  • Technical Escalation:
    Serve as the technical expert and escalation point for complex visualization challenges, BI tool performance tuning, and advanced SQL query optimization within the reporting environment.
• Team Management & Mentorship
  • Lead, mentor, and develop a high‑performing global team of BI Developers, focusing on technical skill‑building, career growth, and adherence to high standards of quality.
  • Effectively manage project delivery using Agile methodologies, overseeing team dynamics, prioritizing backlogs, and ensuring timely, high‑quality execution of deliverables in partnership with Scrum Masters and Business Analysts.
  • Foster a culture of data curiosity, accountability, and continuous improvement, setting clear performance expectations and providing constructive feedback.
  • Communicate the company vision with clarity and enthusiasm, ensuring the team understands how their work directly contributes to organizational success.
• Business Partnership & Influence
  • Act as a trusted strategic partner to executive leadership and cross‑functional…