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ChatBot Developer
Job in
Cape Town, 7100, South Africa
Listed on 2026-01-26
Listing for:
Boardroom Appointments
Full Time
position Listed on 2026-01-26
Job specializations:
-
IT/Tech
AI Engineer, Data Analyst
Job Description & How to Apply Below
- Proficiency in database languages such as MYSQL or MS SQL.
- Experience with the Messenger Platform, Whats App Business API, and Facebooks APIs.
- Analytical
Skills:
Ability to analyze and interpret data to make data-driven decisions for bot optimization. - Skills in using analytics and monitoring tools to track performance metrics.
- Project Management and Communication:
Strong project management skills to oversee the development lifecycle. - Excellent communication skills for collaborating with team members, stakeholders, and potentially interacting with bot users for feedback.
- Creativity and Problem-Solving:
Creative thinking for designing engaging user experiences and conversation flows. - Strong problem-solving skills for addressing technical challenges and optimizing bot performance.
Responsibilities:
- Design Architect the bots conversation flow, including the decision trees, intents, and entities.
- Design a user-friendly and engaging UX/UI for the bot interactions.
- Development Develop the bot using the Facebook Messenger Platform, including programming of the conversation logic and integration of necessary APIs.
- Implement natural language processing (NLP) capabilities to interpret user queries and provide contextually relevant responses.
- Code webhook services to receive and send messages to and from the Messenger Platform.
- API Integration Integrate with Facebooks Conversion API for tracking and attributing offline leads and conversions.
- Implement Metas Whats App Business API for extending chatbot functionalities to Whats App, ensuring a seamless cross-platform experience.
- Incorporate third-party APIs for additional services like payments, CRM, analytics, etc.
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