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ChatBot Developer

Job in Cape Town, 7100, South Africa
Listing for: Boardroom Appointments
Full Time position
Listed on 2026-01-26
Job specializations:
  • IT/Tech
    AI Engineer, Data Analyst
Job Description & How to Apply Below
Position: ChatBot Developer I
  • Proficiency in database languages such as MYSQL or MS SQL.
  • Experience with the Messenger Platform, Whats App Business API, and Facebooks APIs.
  • Analytical

    Skills:

    Ability to analyze and interpret data to make data-driven decisions for bot optimization.
  • Skills in using analytics and monitoring tools to track performance metrics.
  • Project Management and Communication:
    Strong project management skills to oversee the development lifecycle.
  • Excellent communication skills for collaborating with team members, stakeholders, and potentially interacting with bot users for feedback.
  • Creativity and Problem-Solving:
    Creative thinking for designing engaging user experiences and conversation flows.
  • Strong problem-solving skills for addressing technical challenges and optimizing bot performance.

Responsibilities:

  • Design Architect the bots conversation flow, including the decision trees, intents, and entities.
  • Design a user-friendly and engaging UX/UI for the bot interactions.
  • Development Develop the bot using the Facebook Messenger Platform, including programming of the conversation logic and integration of necessary APIs.
  • Implement natural language processing (NLP) capabilities to interpret user queries and provide contextually relevant responses.
  • Code webhook services to receive and send messages to and from the Messenger Platform.
  • API Integration Integrate with Facebooks Conversion API for tracking and attributing offline leads and conversions.
  • Implement Metas Whats App Business API for extending chatbot functionalities to Whats App, ensuring a seamless cross-platform experience.
  • Incorporate third-party APIs for additional services like payments, CRM, analytics, etc.
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