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SEO and Digital Marketing Specialist

Job in Cape Town, 7100, South Africa
Listing for: Mass Markets
Full Time position
Listed on 2026-01-30
Job specializations:
  • IT/Tech
    SEO, Digital Marketing
Job Description & How to Apply Below

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking an SEO Marketing Specialist to support our digital marketing initiatives through strong on‑page optimization, content enhancement, and performance analysis. This role focuses on implementing SEO best practices, improving search visibility, and driving organic traffic growth.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:

  • Conduct keyword research, competitive analysis, and technical SEO audits to identify optimization opportunities.
  • Optimize website pages, metadata, and on‑page elements to improve rankings and search visibility.
  • Assist with link‑building activities and monitor backlink quality.
  • Collaborate with content teams to develop search‑optimized website, blog, and social content.
  • Support content planning through content calendars and keyword frameworks.
  • Monitor SEO KPIs, analyze performance, and create regular reports.
  • Identify trends, gaps, and opportunities using analytics tools.
  • Stay current with SEO best practices, algorithm updates, and industry trends.
  • CANDIDATE QUALIFICATIONS

    WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

    All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Associate degree, certification, or equivalent experience in Marketing, Communications, Digital Media, or a related field.
  • Hands‑on experience with SEO or digital marketing.
  • Proficiency with SEO tools such as Google Search Console, SEMrush, Ahrefs, Moz, or similar.
  • Strong analytical, communication, and writing skills.
  • Ability to multitask and collaborate cross-functionally.
  • Nice-to-Have

  • Experience with CMS platforms (Word Press, Webflow, Shopify).
  • Familiarity with basic HTML/CSS for on‑page fixes.
  • Working knowledge of Google Analytics and GA4.
  • Understanding of how SEO integrates with broader digital marketing channels.
  • Experience with social media content optimization.
  • Knowledge of local SEO, schema markup, or technical SEO basics.
  • COMPENSATION DETAILS

    WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

    At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

    What You Can Expect from MCI:
    We understand the importance of balance and support, which is why we offer a variety of benefits that go beyond Salary. Our team members enjoy:

  • Annual Leave
    :
    Earn paid time off to rest, recharge, or attend to personal matters.
  • Health Benefits: After probation, employees qualify for Medical Insurance. This gives you access to general practitioners, chronic medication, basic dental and optical care, as well as emergency services, ensuring essential healthcare support and peace of mind.
  • Career Growth
    :
    We prioritize internal promotions and offer clear pathways for advancement across departments.
  • Paid Training
    :
    Gain valuable skills and knowledge while earning a salary.
  • Positive Work Environment
    :
    Join a collaborative, team-oriented culture that values…
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