ICT Server Administrator

Red Ember Recruitment (PTY) Ltd | Full time

Cape Town, South Africa | Posted on 16/01/2026

Red Ember Recruitment is seeking to hire an ICT Server Administrator for our client based Goodwood.

• Support Services (35%)
• Maintain and administer Active Directory Services, including AD, GPO, DHCP, DNS, ADFS, WSUS, as well as File and Print Services.
• Assist the ICT Manager with securing the organisation’s infrastructure and support offerings.
• Manage system backups and provide support for Disaster Recovery within the virtual environment.
• Maintain accurate and up-to-date documentation of network infrastructure and the ICT knowledge base.
• Assist with network and server configuration, maintenance, and ongoing management.
• Provide continuous ICT training to ICT staff on system upgrades and relevant applications, as and when required.
• Offer remote ICT support on an ad-hoc basis as operational needs arise.
• Customer Relations (20%)
• Work closely with support vendors to resolve technical issues related to client/server applications.
• Maintain positive customer relationships through professional, responsive, and solution-oriented engagement.
• Liaise with relevant external vendors to design and develop reports that meet user requirements within the constraints of the client/server applications.
• Maintenance (20%)
• Prepare and submit monthly ICT reports to Management.
• Conduct daily, weekly, and monthly transaction and incident quality checks.
• Perform preventative maintenance tasks in line with established standards, procedures, and guidelines.
• Self-Development (10%)
• Review, evaluate, and stay informed on new technologies, products, and services that may benefit the organisation.
• Prioritise support incidents, service requests, and preventative maintenance activities to ensure high system uptime and SLA compliance.
• Maintain a clean, safe, and organised work environment while adhering to all health and safety procedures.
• Policies and Procedures (15%)
• Familiarise yourself with all company policies and procedures and ensure full compliance.
• Be well-versed in all ICT policies and departmental SOPs, with the ability to consult, guide, and advise employees accordingly.

• Basic understanding of Windows and Linux operating systems, as well as network troubleshooting principles.
• CompTIA A+ and Network+ certifications (required).
• MCSE certification (advantageous but not mandatory).
• Demonstrated passion for IT and a strong self-driven work ethic.
• Valid driver’s licence.
• Valid South African .
• Sound knowledge of Microsoft technologies, including SQL Server, WSUS, Active Directory, DFS, and related systems
• Strong understanding of confidentiality requirements when handling sensitive and business-critical data.
• Proven ability to work effectively under pressure and manage multiple priorities.
• High level of honesty, integrity, and trustworthiness.
• Clear and professional communication with Management, as well as internal and external stakeholders.
• Self-motivated, enthusiastic, and able to work effectively as part of a team.
• Strong analytical and troubleshooting skills with a proactive problem-solving approach.