Staff Engineer, eCommerce

MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.

Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and now in Cape Town South Africa!

You will join our eCommerce engineering group, the pre‑order domain that powers browsing, buying and account experiences for customers worldwide. Today the group includes squads such as Browse, UFOUpper Funnel Optimisation), Build, Buy and User Engagement, partnering closely with Product and Design. This role reports to the Head of Engineering, eCommerce.

We are migrating from legacy PHP/Java services running on Kubernetes to a MACH‑aligned, cloud‑native stack on AWS with Next.js and serverless patterns. Priorities include incremental cutovers, data synchronisation, strong ADR governance, and improving developer experience to speed up safe delivery

* Please note - this role will be based in Cape Town, South Africa*

• Passionate about solving big technology problems(solution architect mindset)
• A good mentor and coach for engineers of all experience levels (bringing others on the journey)
• Experienced as an engineer across a range of languages and tools to support your team
• Delivery‑focused, keeping our internal and external customers in mind
• Open, honest and proactive in communicating with your team, colleagues and leadership, and comfortable collaborating with stakeholders in working groups
• Familiarity with commerce platform components: CMS, PIM, catalogs, checkout flows, payments (PSPs)

• Provide technical leadership for key eCommerce initiatives across Browse, Catalog, Checkout, Pricing and Payments, aligning designs and roadmaps with business objectives and OKRs
• Design and evolve services and integrations in a cloud‑native, event‑driven architecture on AWS using API Gateway, Lambda, SNS/SQS, Dynamo
  
  DB, Step Functions, and Workflow Definitions (Temporal) where appropriate
• Shape our headless web stack with Next.js, React and Type Script, deployed on Vercel (Edge Network, ISR/SSR), with service backends primarily in Node.js, Python, and Java
• Create clear technical artefacts: ADRs, system designs, sequence and data‑flow diagrams, and fitness functions
• Improve developer experience and reliability: CI/CD, observability, test strategy, SLOs and incident learning loops; infrastructure as code with Terraform
• Create clear technical artefacts: ADRs, system designs, sequence and data‑flow diagrams, and fitness functions
• Improve developer experience and reliability: CI/CD, observability, test strategy, SLOs and incident learning loops; infrastructure as code with Terraform
• Partner with Product and Design on discovery, prioritisation, and incremental delivery; frame trade‑offs and risks

• Team
• Responsibilities:
  Mentorship and development of engineers. Help highlight capability gaps and propose ways forward. Consistently align deep technical work to business strategy. Act as a bridge between engineering, product and stakeholders, communicating technical decisions and direction. Promote and uphold MOO values and a culture of innovation, collaboration and inclusivity across teams.
• Accountabilities:
  Ensure team alignment to technical strategy and how it ladders to business strategy. Resolve technical disagreements within and across teams. Identify and nurture high‑potential engineers for future leadership roles.

• Responsibilities:
  Lead the technical planning and execution of key initiatives, ensuring alignment to business objectives. Identify risks and implement mitigation strategies. Ensure deliverables meet quality, scalability and reliability standards. Do the glue work to bring the right people together and remove blockers.
• Accountabilities:
  On‑time delivery balancing speed and quality. Provide regular stakeholder updates on status, risks and…