More jobs:
Help Desk Consultant
Job in
Cape Town, 7100, South Africa
Listed on 2026-02-19
Listing for:
Arch Retail Solutions
Full Time
position Listed on 2026-02-19
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Overview
We have an opening for a Help Desk Consultant in our Customer Support Department. If you think you have what it takes, you can apply for this position that is based at our Head Office in Parklands, Cape Town.
Responsibilities- Assist end-users in logging calls, troubleshooting and escalating calls to relevant departments.
- Know the basics of hardware and software troubleshooting.
- Excellent written and verbal communication skills and a can-do attitude.
- Punctual, reliable and a team player; able to perform well under pressure and thrive in a problem-solving environment.
- IT graduates with A+ and N+ certification preferred, however we’ll consider candidates with experience only too.
Our clients are in the retail industry; we support them beyond 8:00 to 17:00. The team works shifts of 8 hours between 6:30 and 23:00; standby and overtime can be required from time to time.
AboutThis is a great opportunity to kick start your career at Spinnaker Software.
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